ISSUE

Revoked Certificate upon launching Transaction Pro

On Tuesday, Aug 22, Intuit incurred a technical issue that caused "Certificate Revoked" errors.  Unfortunately, this has subsequently impacted a number of Transaction Pro customers as well.  If you are impacted by this, our team has uncovered a solution to this problem, as indicated below.

RESOLUTION

To resolve the Revoked Certificate issue please start by selecting the corresponding download file from the bottom of this Knowledge Base article below. (You may have to hover over the attachment name to see which version each attachment is for.)

Open the file in File Explorer (Downloads Folder)

Rename the Transaction Pro Executable (.exe) by replacing the underscores (_) with spaces. 

Navigate in a new File Explorer window to the correct install location for the version you are using:

C:\Program Files (x86)\01 Transaction Pro Importer 6.0
C:\Program Files (x86)\01 Transaction Pro Importer 6.0 Server
C:\Program Files (x86)\01 Transaction Pro Importer 7.0
C:\Program Files (x86)\01 Transaction Pro Importer 7.0 Server

C:\Program Files (x86)\01 Transaction Pro Exporter 7.0 

C:\Program Files (x86)\01 Transaction Pro Exporter 7.0 Server
C:\Program Files (x86)\01 Transaction Pro Deleter 3.0

Copy the new executable (.exe) file from the Downloads Folder and paste it in the Installation Folder.
This should prompt you to replace the existing Transaction Pro executable (.exe) file that is there. click Yes. If not, delete the executable with the older date. 

Launch Transaction Pro as usual from the shortcut on your desktop.
 

It may be in Trial mode and you will have to reactivate.

If you need your activation information, please email [email protected]. 

**Note: Version 6 and 7 Deleter are listed as Deleter 3.0