You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
Need immediate help? Phone support is available between Monday and Friday from 9am to 9pm EST at 888-297-6172
announcement close button
Home > How to Use Transaction Pro > Resolutions for Transaction Pro Importer Issues - NEW > Online Importer - NEW > Root Element is Missing
Root Element is Missing
print icon
Oct 18, 2023
views icon 257

MESSAGE

 

"Root Element is Missing"

 

RESOLUTION

 

The message appears because Rightworks Transaction Pro Importer is experiencing intermittent issues with QuickBooks Online Application Programming Interface (API).

 

Please go into QuickBooks Online and review recent transactions and re-import any remaining transactions.

Feedback
0 out of 0 found this helpful

Tags

close button
scroll to top icon