QUESTION

How can Rightworks Transaction Pro be moved to a new computer or server?

RESOLUTION

Version 8

With Version 8, there is no deactivation required. Download Version 8 on the new machine using the TPro_V8 installation file attached to the link below. Once installed, click on I HAVE A LICENSE and enter the activation information. This will deactivate the previous activation and activate Version 8 on the new machine.

Transaction Pro Importer Installation Files

Version 6 or Version 7 Importer or Exporter and Version 2 or Version 3 Deleter

The current installation will need to be deactivated, following the steps below. If the current installation is not accessible to deactivate, contact [email protected] to request that the license be manually deactivated.

1. Open Transaction Pro

2. Click on the ABOUT button in the lower left-hand side of the window

3. On the next window, click on the ACTIVATION button

4. Enter your activation information

5. Click DEACTIVATE

6. Click CLOSE

Install Transaction Pro on the new computer, following the steps to re-activate.
 

1. Open Transaction Pro

2. Click on the ACTIVATE button in the lower left-hand side of the window

3. On the next window, click on the ACTIVATION button

4. Enter your activation information

5. Click ACTIVATE

6. Click CLOSE

If the activation information is not known, contact [email protected] to request it.

If the installation are needed, please see the links below.

Transaction Pro Importer Installation Files

Transaction Pro Exporter Installation Files

Transaction Pro Deleter Installation Files

If Importer or Exporter was purchased prior to May 24, 2019, be sure to download the correct copy of the needed version (Server or Desktop). If Version 7 Importer or Exporter was purchased after May 24, 2019, the Server version will need to be installed.