MESSAGE

"Error: 9998001 - CreatePassKeyFile: Access to the path...\pass.tpi is denied" when launching Rightworks Transaction Pro Importer, Exporter, or Deleter.

RESOLUTION

This error message occurs because the user does not have read/write access to the path indicated in the message. Users must have write permissions to the following folder on the machine running the Transaction Pro product: 

For Version 6 & 7:

C:\ProgramData (x86)\01 Transaction Pro (Product) (Version #)

For Version 8:

C:\ProgramData (X86)\Transaction Pro