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Showing articles from Desktop tag

Set Up Multiple Users to Access a Server Installation of Rightworks Transaction Pro

QUESTION How do multiple users access Rightworks Transaction Pro when it is installed on a server? RESOLUTION Version 8 Version 8 is a per-user license. Transaction Pro must be installed on the same server as the QuickBooks application and launched from it. A shortcut must be created on each user's remote…

Desktop Data Dictionary: How Should My Data Be Mapped?

QUESTION How I should my data be mapped when importing into QuickBooks Desktop (QBDT)? RESOLUTION The attached Data Dictionary shows the types of lists and transactions that can be imported using Rightworks Transaction Pro Importer into QBDT, as well as the available and required fields for each import type.…

Add Command Line Codes to Rightworks Transaction Pro

QUESTION How is a Command Line Code added to Transaction Pro Importer or Exporter? ANSWER For a complete list of Command Line Codes available for Importer, reference this  ARTICLE . For a complete list of Command Line Codes available for Exporter, reference this  ARTICLE . Version 8 If adding a Command…

Import Employee Expense Reimbursement to be Paid

Employee Expense Reimbursements may be imported into QuickBooks Desktop (QBDT) using Transaction Pro (TPro) Importer as either a Bill import type to be reimbursed at a later date or as an Check import type, if the reimbursement has already occurred. This article discusses importing as a Bill import type. For infor…

The Item History Could Not Be Locked

QUESTION The item history could not be locked RESOLUTION This message appears because one of the Items in the import file is being edited in the QuickBooks company file while the import is being processed. Once this Item is saved or closed in QB, the message will not appear.

Customer Address Being Cleared on Import

ISSUE When importing Invoices or Sales Receipts, the Customer Address is being cleared. RESOLUTION Verify that the Option to CLEAR TRANSACTION BILL TO/SHIP TO ADDRESS WHEN IMPORTING is not selected in the OPTIONS on the BASIC tab (see image below).

Delete Transactions and Lists from QuickBooks using Rightworks Transaction Pro Deleter

Rightworks Transaction Pro Deleter is a great tool to use to assist in cleaning up an existing QuickBooks Desktop (QBDT) company file. With Deleter, the transaction type or list to be deleted along with either a date range or a reference number range can be selected. **NOTE: It is suggested that you use the Delete…

Installation Files for Rightworks Transaction Pro Exporter

Please find and select the appropriate version below to download and install Rightworks Transaction Pro Exporter. Version 8 A free Trial Version is available on our Transaction Pro website . These installation files are intended for use with previously purchased, activated products. If you need your activ…

QuickBooks found an error when parsing the provided XML text stream

ISSUE QuickBooks found an error when parsing the provided XML text stream RESOLUTION If you are receiving this error AFTER mapping your data and clicking import, it is usually caused by one of the three items below. Please review the import file for these items. * Import data includes special characters …

Export Positive Pay File with Transaction Pro Exporter

QUESTION Can a Positive Pay file be exported from QuickBooks Desktop (QBDT) with Rightworks Transaction Pro that can be sent to my financial institution? RESOLUTION In an effort to reduce fraudulent paper checks, most financial institutions offer a Positive Pay system that allows banks to match checks presen…

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