**ISSUE** Rightworks Transaction Pro Importer, Transaction Pro Exporter, or Transaction Pro Deleter is suddenly showing as not being activated even though it was previously activated. **RESOLUTION** For some reason, the Transaction Pro application believes it is being launched on a new machine, which is why the pro…
**ISSUE** Unable to activate Rightworks Transaction Pro Importer (TPI), Exporter (TPE), or Deleter (TPD) Desktop or Server Editions. **RESOLUTION** Please check the following items: 1. You have an Internet connection. 2. Your login and password are correct (the password should contain no spaces). 3. You have…
**QUESTION** How do I activate my Rightworks Transaction Pro Desktop product? **RESOLUTION** The first time that you use your Transaction Pro Desktop product, you will need to log-in to activate with the information provided in your confirmation email. Also, occasionally, you may need to re-log in, if your product …
**ISSUE** Rightworks Transaction Pro will not activate. **RESOLUTION** There are several reasons that Transaction Pro (TPro) will not activate. 1. Verify that the correct password is being used. The password is case sensitive and should not have any spaces. 2. Users must have full read/write permissions to both T…