MESSAGE

"Invalid Reference to QuickBooks Item Sales Tax. Transaction Sales Tax is currently disabled by preferences."

RESOLUTION

This message appears because Customer records have Sales Tax Items assigned to them, but the Sales Tax feature is not turned on in QuickBooks Desktop (QBDT).

Two Options to Resolve the Issue:

First Option: Turn on Sales Tax in the QBDT Company File

1. Open QBDT with the correct company file

2. Click the Edit menu and then Preferences

3. From the left vertical tool bar, select Sales Tax

4. Click the Company Preferences tab

5. Select Yes in the DO YOU CHARGE SALES TAX field (This is a temporary change)

6. Make sure there is a MOST COMMON SALES TAX entry

7. Click OK. 

8. Uncheck both boxes in the UPDATE SALES TAX dialog box and click OK

9. Open Transaction Pro Importer and run the import again

Second Option: Clear Customer Sales Tax Information

1. Open QBDT with the correct company file

2. Click the Edit menu and then Preferences

3. From the left vertical tool bar, select Sales Tax

4. Click the Company Preferences tab

5. Select Yes in the DO YOU CHARGE SALES TAX field (This is a temporary change)

6. Make sure there is a MOST COMMON SALES TAX entry

7. Click OK

8. Uncheck both boxes in the UPDATE SALES TAX dialog box and click OK

9. Open your Customer list

10. Right click and select Edit on the Customer whose Invoice will not transfer

11. Click the Additional Info tab

12. Clear out the Tax Item and Tax Code

13. Click OK to save the changes

14. Edit any other Customers that will not transfer

15. Click the Edit menu and then Preferences

16. From the left vertical tool bar, select Sales Tax

17. Click the Company Preferences tab

18. Select No in the DO YOU CHARGE SALES TAX field

19. Click OK

20. Open Importer and run the import again