You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Need immediate help? Phone support is available between Monday and Friday from 9am to 9pm EST at 888-297-6172
Home > Resolutions for Transaction Pro Importer Issues > Desktop Importer > Account Does Not Exist error during Import in Rightworks Transaction Pro Importer
Account Does Not Exist error during Import in Rightworks Transaction Pro Importer
print icon

MESSAGE

 

When importing transactions into QuickBooks Desktop (QBDT) with Rightworks Transaction Pro Importer and using the Account Name, it says the Account does not exist even though it does.

 

RESOLUTION

 

There are two options to resolve this issue:

 

1. Check your preferences in QuickBooks Desktop to make sure that Account Numbers are turned off.

2. Use Account Numbers instead of Account Names in your import.

Feedback
0 out of 0 found this helpful

scroll to top icon