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Home > Resolutions for Transaction Pro Importer Issues > Desktop Importer > Account Does Not Exist error during Import in Rightworks Transaction Pro Importer
Account Does Not Exist error during Import in Rightworks Transaction Pro Importer
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MESSAGE

 

When importing transactions into QuickBooks Desktop (QBDT) with Rightworks Transaction Pro Importer and using the Account Name, it says the Account does not exist even though it does.

 

RESOLUTION

 

There are two options to resolve this issue:

 

1. Check your preferences in QuickBooks Desktop to make sure that Account Numbers are turned off.

2. Use Account Numbers instead of Account Names in your import.

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