MESSAGE

"java.lang.FormatException" when importing Bill Payments or Receive Payments.

RESOLUTION

The message appears because Rightworks Transaction Pro Importer cannot locate an unpaid Bill for the Vendor to apply the Bill Payment to, or an open Invoice for the Customer to apply the Receive Payment to.

Verify that the Bill or Invoice exists, is open, the amount is equal to or greater than the amount being imported, and the Bill or Invoice number in QuickBooks Online matches the import file exactly.