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Print Components of Group Item on Imported Transaction
**QUESTION** Can the components of a Group Item be printed on a transaction that has been imported with Rightworks Transaction Pro Importer for QuickBooks Desktop (QBDT)? **RESOLUTION** When a Group Item is imported on transaction import (Invoices, Sales Orders, Sales Receipts, etc), whether or not the components p…
java.lang.Formal Exception
**MESSAGE** "java.lang.FormatException" when importing Bill Payments or Receive Payments **RESOLUTION** The message appears because Rightworks Transaction Pro Importer cannot locate an unpaid Bill for the Vendor to which to apply the Bill Payment or an open Invoice for the Customer to which to apply the Receive Pay…
Overpayments on Imported Invoices in QuickBooks Online
**QUESTION** Is there a way to set Rightworks Transaction Pro Importer to not process payments if it will result in an overpayment? **RESOLUTION** No, QuickBooks Online will make any overpayment a credit on the Customer's account. ![][1] **POSSIBLE WORKAROUND** Use Transaction Pro Exporter to export a list of In…
Import Accounts Instead of Items on Sales Transactions into QuickBooks Online
**QUESTION** How can a sales transaction such as Estimate, Invoice, or Sales Receipt post to a General Ledger (GL) Account instead of an Item when importing into QuickBooks Online with Rightworks Transaction Pro Importer? **RESOLUTION** In QuickBooks Online, Intuit does not allow a GL Account to be used on sales tr…
Import Amazon Sales into QuickBooks
**ISSUE** The ability to import discounts and shipping for Sales Receipts and Invoices from Amazon sales is needed. **RESOLUTION** In Rightworks Transaction Pro Importer under OPTIONS on the E-COMMERCE tab, select the the e-Commerce option, which will add these additional fields to the mapping screen. **ISSUE** A…
Overpayments on Invoices in QuickBooks Desktop
**QUESTION** Is there a way to set Rightworks Transaction Pro Importer Importer to not process payments if it will result in an overpayment? **RESOLUTION** No, QuickBooks Desktop (QBDT) will make any overpayment a credit on the Customer's account. ![][1] **POSSIBLE WORKAROUND** Use Transaction Pro Exporter to ex…
Import Accounts Instead of Items on Sales Transactions
**QUESTION** How can a sales transaction such as Estimate, Invoice, or Sales Receipt post to a General Ledger (GL) Account instead of an Item when importing into QuickBooks Desktop (QBDT) with Rightworks Transaction Pro Importer? **RESOLUTION** In QBDT, Intuit does not allow a GL Account to be used on sales transac…
Allow Online Payment for Imported Invoice
**QUESTION** How can an imported Invoice be marked to allow for an online payment? **RESOLUTION** If the QuickBooks Desktop (QBDT) company is set up to receive online payments, when an Invoice is imported with Rightworks Transaction Pro Importer, the field AllowIPNPayments needs to be mapped to a column in the impo…
Customer or Vendor File is Being Updated with Address in Import File
**ISSUE** When importing Invoices or Sales Receipts with Rightworks Transaction Pro Importer and the Customer's address is different from the default address that has been setup in the Customer file in QuickBooks Desktop (QBDT), the Customer file is updated with the imported address. OR When importing Bills or Chec…
When to import Sales as Sales Receipts, Invoices or Deposits to QuickBooks?
**QUESTION** What import types that should be used when importing sales into QuickBooks? **RESOLUTION** Below are brief descriptions how Sales Receipts, Invoices and Deposits work in QuickBooks. **QuickBooks Sales Receipts** Sales Receipt should be selected as an import type when the Customers pay at the same tim…
