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java.lang.Formal Exception
**MESSAGE** "java.lang.FormatException" when importing Bill Payments or Receive Payments **RESOLUTION** The message appears because Rightworks Transaction Pro Importer cannot locate an unpaid Bill for the Vendor to which to apply the Bill Payment or an open Invoice for the Customer to which to apply the Receive Pay…
Certify Bill Report Import into QuickBooks Online
**The following are instructions for importing the [Certify][1] Bill Report into QuickBooks Online using Rightworks Transaction Pro Importer.** After downloading a Bill Report from [Certify][1], log into Transaction Pro and select to IMPORT. ![][2] **CHOOSE IMPORT TYPE:** Select BILLS as your import type by clickin…
Target is Not Reimbursable in QuickBooks Online
**MESSAGE** "Target is not Reimbursable" **RESOLUTION** This message appears because in Rightworks Transaction Pro Importer, the Bill import or the Check import has either the field ExpenseBillableStatus or LineBillableStatus marked as Y. However, a value (Customer) is not mapped to ExpenseBillableEntity or LineBil…
Bill Due Date Not Importing Correctly
**ISSUE** When importing a Bill using Rightworks Transaction Pro Importer into QuickBooks Desktop (QBDT) where the Bill Due Date is specified in the import file and mapped accordingly, the Due Date is being recalculated based upon the Vendor's Terms. **RESOLUTION** This is a known issue in QBDT. QBDT recalculates t…
Concur Employee Expense Reimbursement Import into QuickBooks Online
**The following are instructions for importing the [Concur][1] Employee Expense Reimbursement Report into QuickBooks Online using Rightworks Transaction Pro Importer.** After downloading an Employee Expense Reimbursement Report from [Concur][1], log into Transaction Pro and select to IMPORT. ![][2] **CHOOSE IMPORT …
Expensify Expense Reports Bill Import into QBDT
**The following are instructions for importing [Expensify ][1]Expense Reports into QuickBooks Desktop (QBDT) using Rightworks Transaction Pro Importer.** After downloading an expense file from [Expensify][1], log into QBDT. Open Transaction Pro Importer and select the file to import into QBDT by clicking BROWSE and …
Certify Bill Report Import into QBDT
**The following are instructions for importing the [Certify][1] Bill Report into QuickBooks Desktop (QBDT) using Rightworks Transaction Pro Importer.** After downloading a Bill Report from [Certify][1], log into QBDT. Open Transaction Pro Importer and select the file to import into QBDT by clicking BROWSE and select…
Customer or Vendor File is Being Updated with Address in Import File
**ISSUE** When importing Invoices or Sales Receipts with Rightworks Transaction Pro Importer and the Customer's address is different from the default address that has been setup in the Customer file in QuickBooks Desktop (QBDT), the Customer file is updated with the imported address. OR When importing Bills or Chec…
Apply Vendor Credits to Bills or Bill Payments - QuickBooks Online
**QUESTION** How can Vendor Credits be applied to Bills or Bill Payments? **RESOLUTION** At this time, Rightworks Transaction Pro Importer cannot apply Vendor Credits during an import. These will need to be matched manually in QuickBooks Online.
Could Not Find Matching Bill to Apply Bill Payment
**ISSUE** When importing Bill Payments, Rightworks Transaction Pro Importer failed to find a matching Bill (for Bills Payments) in QuickBooks Desktop (QBDT) file even though the record does exist. Error message "Could Not Find Matching Bill to Apply Bill Payment" displays on the Transaction Log. **RESOLUTION** Firs…
