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Useful QuickBooks and Rightworks Transaction Pro Terminology Definitions

QuickBooks Terminology: * QBDT or QBD  – This is a short name for QuickBooks Desktop and includes Pro, Premier, and Enterprise. * QBE  – This is a short name for QuickBooks Enterprise. * QuickBooks in the Cloud  – This refers to QuickBooks Desktop being hosted on a remote server or QuickBooks Online. * Company…

You Must Fill Out At Least Two Detail Lines

MESSAGE "You must fill out at least two detail lines" RESOLUTION The message appears because a Journal Entry in the import file does not have at least two lines. Rightworks Transaction Pro Importer for QuickBooks Online groups multiple lines onto the same Journal Entry that have the same value mapped to the …

How to Import General Ledger Accounts on Transactions

QUESTION If importing a General Ledger Account on a transaction with Rightworks Transaction Pro Importer, should the Account Name or the Account Number or both be used? RESOLUTION If using Account Numbers, the import data should include either the Account Name or Account Number but not both. If posting to…

Deposit Import Fields for Rightworks Transaction Pro Online

TPro Field Name QuickBooks Online Field Name Required Character Type Character Limit Notes RefNumber   Y Alpha-numeric 100 Reference Number is  how TPro and QuickBooks Online know which detail rows belong on the same transaction. Import must be sorted  by this column prior to import. TxnDa…

Unfortunately An Internal Error Occurred While Processing Your Request

MESSAGE "Unfortunately an internal error occurred while processing your request" RESOLUTION If the above message is received when using Rightworks Transaction Pro Importer for QuickBooks Online, the Admin of the TPro subscription will need to disconnect and reconnect TPro by following the steps below: * …

Import Multi-Line Transactions into QuickBooks Online

QUESTION How does Rightworks Transaction Pro Importer know when there are multiple detail lines on a transaction when importing into QuickBooks Online? RESOLUTION Importer knows how to group multiple lines onto the same transaction when importing transactions such as Invoices, Bills, Journal Entries, et cete…

Schedule QuickBooks Online Exports Using Rightworks Transaction Pro Exporter

QUESTION Can exports be scheduled with Rightworks Transaction Pro Exporter for QuickBooks Online? RESOLUTION When exporting transactions and lists from QuickBooks Online with Exporter, there is the option to configure and schedule the exports. The schedule can be one time or recurring. This option allows the…

Common Issues Importing Customers into QuickBooks Online

COMMON ISSUE RESOLUTION Sub-Customer Name Not Importing Sub-Customer Name must include full name with a colon between each level with no space on either side of the colon. Example: CUSTOMER:SUB-CUSTOMER See this  article  for more info. Wrong Currency Imports Multi-currency not turned on in QuickBoo…

Export the Trial Balance Report from QuickBooks Online using Rightworks Transaction Pro Exporter

QUESTION Can the Trial Balance Report be exported with Rightworks Transaction Pro Exporter for QuickBooks Online? RESOLUTION When exporting transactions and lists from QuickBooks Online with Exporter, there is now the option to export the Trial Balance report. Below are the steps to export the Trial Balan…

Customer Import Fields for Rightworks Transaction Pro Online

TPro Field Name QuickBooks Online Field Name Required Character Type Character Limit Notes Title Title N Alpha-numeric 4 Example: Mr, Mrs, Ms, Dr Company Company N Alpha-numeric 100 FirstName First name N Alpha-numeric 25 MiddleName Middle name N Alpha-numeric 25 …

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