**MESSAGE** "Target is not Reimbursable" **RESOLUTION** This message appears because in Rightworks Transaction Pro Importer, the Bill import or the Check import has either the field ExpenseBillableStatus or LineBillableStatus marked as Y. However, a value (Customer) is not mapped to ExpenseBillableEntity or LineBil…
**QUESTION** Can Checks be made payable to names other than Vendors during import? **RESOLUTION** When importing into QuickBooks Desktop (QBDT) with Rightworks Transaction Pro Importer, Check transactions can be made payable to Customers, Employees, Other Names, as well as Vendors. When importing Checks, map the c…
**QUESTION** Can Bank Transactions (Deposits and Checks) be imported together into QuickBooks Online with Rightworks Transaction Pro Importer? **RESOLUTION** Both Deposits and Checks can be imported together in a single import as a Bank Statement import type into QuickBooks Online with Importer. Below are some for…
**QUESTION** Is there a way to set only certain Checks as "To Be Printed" when importing a batch of Checks? **RESOLUTION** When importing Checks with Rightworks Transaction Pro Importer into QuickBooks Online, there is a field entitled ToBePrinted as part of a Check import map. The valid options are NotSet, NeedToP…
**ISSUE** When importing Invoices or Sales Receipts with Rightworks Transaction Pro Importer and the Customer's address is different from the default address that has been setup in the Customer file in QuickBooks Desktop (QBDT), the Customer file is updated with the imported address. OR When importing Bills or Chec…
**QUESTION** What is the best import type to use to import expenses into QuickBooks Desktop (QBDT)? **RESOLUTION** Often times, users will have an Excel listing of expenses to import into QBDT but are unsure as to which import type to select. Below are the different import types to consider selecting and how they …
**MESSAGE** "Duplicate Document Number Error : You must specify a different number. This number has already been used." **RESOLUTION** The message appears because a transaction already exists in QuickBooks Online with this number. In order to allow QuickBooks Online to use duplicate numbers, the following changes …
**MESSAGE** "Target is not Reimbursable" **RESOLUTION** This message appears because in Rightworks Transaction Pro Importer, the Bill import or the Check import has either the field Expenses Billable or Items Billable marked as Y. However, a value is not mapped to Expenses Customer or Items Customer. If a transacti…
**QUESTION** If the multi-line transactions are in columns instead of rows when importing Bills or Checks into QuickBooks Desktop (QBDT), how can the transaction be imported with Rightworks Transaction Pro Importer? **RESOLUTION** Importer has the option to import Bills and Checks as columns. These options are foun…
**MESSAGE** "Required parameter line is missing in the request" when importing Checks or Bills into QuickBooks Online. **RESOLUTION** If importing Checks or Bills into QuickBooks Online, the data needs to be mapped to one of this two scenarios: * **Products and Services: **LineItem and LineAmount: Data must be m…