**QUESTION** Can Custom Fields be imported into QuickBooks Online using Rightworks Transaction Pro Importer? **RESOLUTION** Yes, Custom Fields can be imported into QuickBooks Online using Importer. ***Note: **Only the first 3 custom fields created will be available. This is a limitation of the QuickBooks Online API…
Many businesses use online shopping carts such as Amazon, eBay, Etsy, Magento, Paypal, and Stripe, just to name a few. With this, there are a lot of additional charges such as Discounts, Shipping, Handling and Sales tax on these orders. Within RightworksTransaction Pro Importer for QuickBooks Desktop (QBDT), a whole t…
**ISSUE** When importing Invoices or Sales Receipts, the Customer Address is being cleared. **RESOLUTION** Verify that the Option to CLEAR TRANSACTION BILL TO/SHIP TO ADDRESS WHEN IMPORTING is not selected in the OPTIONS on the BASIC tab (see image below). ![][1] [1]: https://hf-files-oregon.s3.amazonaws.com/h…
**Below are the instructions to import JOOR sales transactions into QuickBooks Online as a Sales Receipt using Transaction Pro Importer.** After downloading your sales file from [JOOR][1], log into QuickBooks Online. Log into Transaction Pro Importer and select to START IMPORT. ![][2] **CHOOSE IMPORT TYPE**: Selec…
**QUESTION** How should an Excel file be formatted so that there will be multiple lines in the description instead of the description wrapping when imported into QuickBooks Online? **RESOLUTION** In the Excel file, enter the full description in the cell. Then, place the cursor right before the first character that …