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Showing articles from Addresses tag

Address Lines Being Duplicated on QuickBooks Imported Transactions

**ISSUE** After importing transactions with Rightworks Transaction Pro Importer for QuickBooks Desktop (QBDT), the address box is showing duplicated address lines in QBDT. **RESOLUTION** Select CLEAR TRANSACTION BILL TO/SHIP TO ADDRESS WHEN IMPORTING on the BASIC tab under OPTIONS on the first window of Importer. S…

Customer or Vendor File is Being Updated with Address in Import File

**ISSUE** When importing Invoices or Sales Receipts with Rightworks Transaction Pro Importer and the Customer's address is different from the default address that has been setup in the Customer file in QuickBooks Desktop (QBDT), the Customer file is updated with the imported address. OR When importing Bills or Chec…

Customer Address Being Cleared on Import

**ISSUE** When importing Invoices or Sales Receipts, the Customer Address is being cleared. **RESOLUTION** Verify that the Option to CLEAR TRANSACTION BILL TO/SHIP TO ADDRESS WHEN IMPORTING is not selected in the OPTIONS on the BASIC tab (see image below). ![][1] [1]: https://hf-files-oregon.s3.amazonaws.com/h…

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