QUESTION How can Rightworks Transaction Pro be moved to a new computer or server? RESOLUTION Version 8 With Version 8, there is no deactivation required. Download Version 8 on the new machine using the TPro_V8 installation file attached to the link below. Once installed, click on I HAVE A LICENSE and ente…
Below are the instructions to import JOOR sales transactions into QuickBooks Online as an Estimate using Transaction Pro Importer. After downloading your sales file from JOOR , log into Transaction Pro Importer and select to START IMPORT. CHOOSE IMPORT TYPE: Select ESTIMATES as your import type by clicking …
QUESTION How is a discount entered when importing Receive Payments? RESOLUTION The amount mapped to the Discount Amount field needs to be expressed as a positive amount. The Discount Account field needs to be the lowest sub-account number or sub-account name of the General Ledger account.
QUESTION What are some common uses for a Journal Entry import into QuickBooks Online with Rightworks Transaction Pro Importer? RESOLUTION Some of the most common uses for a Deposit import are listed below: * Importing Payroll Data after each payroll * Importing Daily Sales from a Point of Sale (POS) Syste…
MESSAGE Path not found for color schemes RESOLUTION Download the appropriate (version 6 or version 7) attached zip file (found on the right-hand side of this article) and extract the files into the following location: VERSION 6.0 C:\Users\(your user name)\Documents\01 Transaction Pro Importer 6.0\Color Sch…
QUESTION Why do new Products and Services that set up during an import into QuickBooks Online set up with the Accounts of Uncategorized Income or Uncategorized Expense? RESOLUTION If a Products and Services in an import does not already exist in QuickBooks Online, Transaction Pro Importer will create the mis…
QUESTION How can a Refund Receipt be imported into QuickBooks Online using Transaction Pro Importer? RESOLUTION Refund Receipts can be imported into QuickBooks Online using Importer. A Refund Receipt is a posting transaction that is used when reimbursing a customer's money. Some important formatting consi…
COMMON ISSUE RESOLUTION Required parameter ExpenseAccountRef or IncomeAccountRef is missing in the request Income Account is required on all Types. Expense Account is required for type Inventory. Expense Account is required for type NonInventory and Service if values are imported for Purchase Description…
QUESTION How do you connect Rightworks Transaction Pro to a QuickBooks Desktop company file? COMMON SCENARIO Upon initial installation of Transaction Pro, the software must be connected to the QuickBooks company file that you wish to use it for. If Transaction Pro will be used with multiple QBDT compa…
MESSAGE "Customer:Job: XYZ is duplicated in the QuickBooks file," where XYZ indicates the Customer name that is causing the error. RESOLUTION This message appears because a Customer name exists under the same name either as a Customer, Vendor, Other Name, Employee, or Item in the QuickBooks Desktop (QBDT) co…