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Showing articles from Desktop tag

Add User Defined Fields to Rightworks Transaction Pro Exporter

QUESTION Can additional User Defined Fields (UDFs) be added to an export with Rightworks Transaction Pro Exporter for QuickBooks Desktop (QBDT)? RESOLUTION Often times when exporting a file to send to another party, additional data columns will be needed for static value such as to add a company identifier o…

Import Expenses into QuickBooks Desktop

QUESTION What is the best import type to use to import expenses into QuickBooks Desktop (QBDT)? RESOLUTION Often times, users will have an Excel listing of expenses to import into QBDT but are unsure as to which import type to select. Below are the different import types to consider selecting and how they…

Saved Map Does Not Match One or More Fields

MESSAGE "Saved map does not match one or more fields from the current import file. Cannot load saved map. Please try loading the same file format used when creating the mapping or click the Load Map button to load a map for this file." RESOLUTION If this message is received when using Rightworks Transaction …

QBSDK Log File - Used for Troubleshooting

For troubleshooting purposes, Rigthworks Transaction Pro Support may request the QBSDKLOG.txt file. Please follow the steps below. First take a look to see if there is a qbskdlog.txt file. If there is, rename this file to qbsdklogold.txt. For Windows 7, 8, and 10,  go to c:\ProgramData\Intuit\QuickBooks and edi…

Indicated Object Failed Validation

MESSAGE "Indicated Object Failed Validation" RESOLUTION When importing a Journal Entry with a debit and credit column, the numbers in both columns must be positive numbers.

Error 9998001 - CreatePassKeyFile: Access to the Path...\pass.tpi is Denied

MESSAGE "Error: 9998001 - CreatePassKeyFile: Access to the path...\pass.tpi is denied" when launching Rightworks Transaction Pro Importer, Exporter, or Deleter. RESOLUTION This error message occurs because the user does not have read/write access to the path indicated in the message. Users must have write pe…

Ten Advanced Rightworks Transaction Pro Exporter Options

Below are the ten Advanced Options available in Rightworks Transaction Pro Exporter for QuickBooks Desktop (QBDT). Option 1: Reports. Not only you can export transactions and lists that exist in QBDT, but the following reports can also be exported: * Journal Report * Payroll Detail Report * Transaction Deta…

Import Bank Statements or Bank Transactions

QUESTION Can Bank Transactions (Deposits and Checks) be imported together into QuickBooks Desktop (QBDT) with Rightworks Transaction Pro Importer? RESOLUTION Both Deposits and Checks can be imported together in a single import as a Bank Statement import into QBDT with Importer. Below are some formatting i…

Account Does Not Exist error during Import in Rightworks Transaction Pro Importer

MESSAGE When importing transactions into QuickBooks Desktop (QBDT) with Rightworks Transaction Pro Importer and using the Account Name, it says the Account does not exist even though it does. RESOLUTION There are two options to resolve this issue: 1. Check your preferences in QuickBooks Desktop to make su…

Invoice Import Error: WriteInvoice Subscript Out of Range

ISSUE When importing Invoice into QuickBooks Desktop (QBDT) using Rightworks Transaction Pro Importer, a Write Invoice error appears stating SUBSCRIPT OUT OF RANGE. The Invoice Import will complete, but the error appears for each Invoice during the import. RESOLUTION The issue is the result of a value be…

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