You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Need immediate help? Phone support is available between Monday and Friday from 9am to 9pm EST at 888-297-6172

Showing articles from Vendors tag

Import Sub-Levels for Customers, Vendors, Classes, Items, or Accounts into QuickBooks Desktop

QUESTION If importing Sub-Levels for Customers, Vendors, Classes, Items, or Accounts into QuickBooks Desktop (QBDT) using Rightworks Transaction Pro Importer, how do they need to be formatted? RESOLUTION Format for Customers If the Customer import file contains Sub-Customers or Jobs, both the main Custome…

Cross-Reference Option for Customers and Vendors

QUESTION How does the cross-reference option work for Customers and Vendors when importing into QuickBooks Desktop (QBDT) with Rightworks Transaction Pro (TPro) Importer? RESOLUTION In QBDT, Customers and Vendors are organized by Name. However, other databases or services that may be imported may use a Custo…

Import Sub-Levels for Customers, Vendors, Classes, Items, or Accounts into QuickBooks Online

QUESTION If importing Sub-Levels for Customers, Vendors, Classes, Products and Services, or Accounts into QuickBooks Online using Rightworks Transaction Pro Importer, how do they need to be formatted? RESOLUTION Format for Customers If the Customer import file contains Sub-Customers, both the main Custome…

This Key is Already Associated with an Element in QuickBooks Desktop

MESSAGE "This key is already associated with an element of this collection (Error #457)" RESOLUTION Check the import file to see if there are extra spaces in the list name (Customer, Vendor, Employee, or Item) that is being added. The issue is most likely caused by the scenario below: Customer name in …

Import Custom Fields on Transactions and List Items in QuickBooks Desktop

QUESTION How is data imported into Custom Fields when importing using Rightworks Transaction Pro Importer? RESOLUTION Data may be imported into Custom Fields in QuickBooks Desktop (QBDT) by selecting the Option in Importer. Below is how to activate this Option. * On the first screen of Importer, select t…

Error Validating Employee or Vendor

MESSAGE " Error Validating Employee or Vendor" when importing Time Activities. RESOLUTION This message appears because an Employee or Vendor in the import file does not already exist in QuickBooks Online. All Employees and Vendors in a Time Activities import file must previously exist in QuickBooks Online pr…

Invalid Number: Error: Duplicate Name Exists Error

MESSAGE "Invalid Number: Error: Duplicate Name Exists Error" RESOLUTION The message appears because a name in the import file is attempting to be added to QuickBooks Online that already exists in another list. The same name cannot be used in multiple lists (Customer, Vendor, or Employee) in QuickBooks Online…

When you use Accounts Receivable, you must choose a $$customer$$ in the Name field

MESSAGE "When you use Accounts Receivable, you must choose a $$customer$$ in the Name field" RESOLUTION For any line in a Journal Entry import that is posted to an Account that is the account type Accounts Receivable or Accounts Payable, it is required that a Customer name or Vendor name be specified. In Tra…

scroll to top icon