**The following are instructions for importing the [Certify][1] Bill Report into QuickBooks Online using Rightworks Transaction Pro Importer.** After downloading a Bill Report from [Certify][1], log into Transaction Pro and select to IMPORT. ![][2] **CHOOSE IMPORT TYPE:** Select BILLS as your import type by clickin…
**QUESTION** Is there a way to set Rightworks Transaction Pro Importer Importer to not process payments if it will result in an overpayment? **RESOLUTION** No, QuickBooks Desktop (QBDT) will make any overpayment a credit on the Customer's account. ![][1] **POSSIBLE WORKAROUND** Use Transaction Pro Exporter to ex…
**MESSAGE** There were problems communicating with the Intuit API. Please try importing your transactions later. **RESOLUTION** If the above message is received when using Rightworks Transaction Pro Importer, Transaction Pro Exporter, or Transaction Pro Deleter for QuickBooks Online, please follow the steps below: …
**ISSUE** The ability to import discounts and shipping for Sales Receipts and Invoices from Amazon sales is needed. **RESOLUTION** In Rightworks Transaction Pro Importer under OPTIONS on the E-COMMERCE tab, select the the e-Commerce option, which will add these additional fields to the mapping screen. **ISSUE** A…
**QUESTION** Can users continue to work in QuickBooks Desktop while importing with Rightworks Transaction Pro Importer? **RESOLUTION** Because Importer uses the QB Software Development Kit (SDK), multiple users can be working in QB while importing. Also, QB does not need to be in single- user mode when processing i…
**QUESTION** Can Microsoft Access files be imported into QuickBooks Desktop using Rightworks Transaction Pro Importer? **RESOLUTION** Yes, Transaction Pro Importer can import a Microsoft Access database that has the extension .mdb
**QUESTION** How is the Default Value column used on the mapping screen of Rightworks Transaction Pro Importer for QuickBooks Online? **RESOLUTION** The Default Value column within Importer can save time from manually manipulating the import file prior to importing into QuickBooks Online. Below are some examples of…
**NOTE: THIS POST ONLY IMPACTS QUICKBOOKS USERS FROM CANADA, UNITED KINGDOM, AND AUSTRALIA. USA USERS CAN IGNORE THIS POSTING.** **ISSUE** As of 2008, Intuit dropped support for setting Tax1Total and Tax2Total via the QBSDK. Users that have been using these fields to set GST/PST (Canada) or VAT (UK) will not longer …
**QUESTION** How can an IIF file from a Payroll Provider be imported into QuickBooks Online with Rightworks Transaction Pro Importer? **RESOLUTION** Most Payroll Providers provide an IIF file to be used to import the Payroll data into QuickBooks. However, QuickBooks Online does not allow IIF files to be imported as…
**QUESTION** How are Bank Transfers imported into QuickBooks Desktop (QBDT) using Rightworks Transaction Pro Importer? **RESOLUTION** Bank Transfers are found in QBDT under the BANKING menu. Below is a screen shot of the Transfer Funds entry screen in QBDT. The screen shot shows the fields of a Transfer Funds trans…