You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Emails from our Customer Support team will be sent from [email protected].

To ensure you receive important updates without interruption, please add [email protected] to your safe sender list and mark it as “not spam.”

Showing articles from Desktop tag

Target is Not Reimbursable

MESSAGE "Target is not Reimbursable" RESOLUTION This message appears because in Rightworks Transaction Pro Importer, the Bill import or the Check import has either the field Expenses Billable or Items Billable marked as Y. However, a value is not mapped to Expenses Customer or Items Customer. If a transac…

Import Unit of Measure for Items into QuickBooks Desktop

QUESTION When importing the Item List into QuickBooks Desktop (QBDT) using Rightworks Transaction Pro (TPro) Importer, what name needs to be used for the Unit of Measure (UOM)? RESOLUTION When importing the Item List, the UOM in the import file must match the U/M Set Name in QBDT. The UOM also needs to be co…

Import Amazon Sales into QuickBooks

ISSUE The ability to import discounts and shipping for Sales Receipts and Invoices from Amazon sales is needed. RESOLUTION In Rightworks Transaction Pro Importer under OPTIONS on the E-COMMERCE tab, select the e-Commerce option, which will add these additional fields to the mapping screen. ISSUE Amazon…

Import Bills and Checks with Amounts in Multiple Columns on Same Row

QUESTION If multi-line transactions are in columns instead of rows when importing Bills or Checks into QuickBooks Desktop (QBDT), how can the transaction be imported with Rightworks Transaction Pro Importer? RESOLUTION Importer has the option to import Bills and Checks as columns. These options are found on …

Inventory Adjustment - Item Value Not Updating

ISSUE When an Inventory Adjustment is imported into QuickBooks Desktop (QBDT) using Rightworks Transaction Pro Importer, only the Item quantity updates, not the quantity and value. RESOLUTION When importing an Inventory Adjustment, the Item quantity adjustment and the Item value adjustment have to be import…

Installation Files for Rightworks Transaction Pro Deleter

Please use the link below to download and install Rightworks Transaction Pro Deleter. Version 8 These installation files are intended for use with already purchased products. If you need your activation information, please contact our support team by calling  888-297-6172 ,   using the chat button on this page,…

QuickBooks Reports That Can Be Exported Using Rightworks Transaction Pro Exporter

QUESTION Are there any reports that can be exported from QuickBooks Desktop (QBDT) with Rightworks Transaction Pro Exporter? RESOLUTION Transaction Pro Exporter includes reports that can be exported from QBDT. Below is a list of reports and their potential uses. Journal Report This Journal Report lists…

Saved Map Does Not Match One or More Fields

MESSAGE "Saved map does not match one or more fields from the current import file. Cannot load saved map. Please try loading the same file format used when creating the mapping or click the Load Map button to load a map for this file." RESOLUTION If this message is received when using Rightworks Transaction …

CenterCard Credit Card Import into QB Desktop

The following are instructions for importing the  CenterCard  Credit Card Report into QuickBooks Desktop (QBDT) using Rightworks Transaction Pro Importer. After downloading a Credit Card Report from  CenterCard , log into QBDT. Open Transaction Pro Importer and select the file to import into QBDT by clicking BR…

QuickBooks Report to Show What Was Imported

QUESTION Is there a report in QuickBooks Desktop (QBDT) that shows what was imported with Rightworks Transaction Pro Importer? RESOLUTION The most helpful report in QBDT for reviewing or auditing what has been imported with Importer is the Audit Trail report. It is available in QBDT under REPORTS > ACCOUNTAN…

scroll to top icon