You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Emails from our Customer Support team will be sent from [email protected].

To ensure you receive important updates without interruption, please add [email protected] to your safe sender list and mark it as “not spam.”

Showing articles from Desktop tag

Filter Transactions to Delete

QUESTION How can Transactions be filtered in Rightworks Transaction Pro Deleter? RESOLUTION When first retrieving transactions to delete in Deleter, the transactions can be filtered by either a Date or Reference Number range. Once the transactions are in the grid, they can be sorted by any column by clicking…

Can Memorized Transactions Be Imported into QuickBooks Desktop?

QUESTION Can memorized transactions be imported into Quickbooks Desktop (QBDT) using Rightworks Transaction Pro Importer? RESOLUTION At this time, it is not possible to import Memorized Transactions into QBDT using Importer. A workaround is to use Importer to create these recurring transactions instead of us…

QuickBooks Report to Show What Was Imported

QUESTION Is there a report in QuickBooks Desktop (QBDT) that shows what was imported with Rightworks Transaction Pro Importer? RESOLUTION The most helpful report in QBDT to use to review or audit what as been imported with Importer is the Audit Trail report. It is found in QBDT under the REPORTS > ACCOUNTANT…

Customer or Vendor File is Being Updated with Address in Import File

ISSUE When importing Invoices or Sales Receipts with Rightworks Transaction Pro Importer and the Customer's address is different from the default address that has been setup in the Customer file in QuickBooks Desktop (QBDT), the Customer file is updated with the imported address. OR When importing Bills or C…

Importing Group Items into QuickBooks using Rightworks Transaction Pro Importer - NEW

Often times, a business will set up Group Items in QuickBooks Desktop (QBDT) to simplify the data entry for multiple Items that are frequently sold together. This enables the person creating the form to enter the name of the Group Item and allow QB to fill in the details for all the Items in that Group. This artic…

Certify Credit Card Import into QBDT

The following are instructions for importing the  Certify  Credit Card Report into QuickBooks Desktop (QBDT) using Rightworks Transaction Pro Importer. After downloading a Credit Card Report from  Certify , log into QBDT. Open Transaction Pro Importer and select the file to import into QBDT by clicking BROWSE a…

Could Not Find Matching Invoice to Apply Payment

ISSUE When importing Receive Payments, Rightworks Transaction Pro Importer failed to find a matching Invoice in QuickBooks Desktop (QBDT) file even though the record does exist. Error message "Could Not Find Matching Invoice to Apply Payment" displays on the Transaction Log. RESOLUTION First, make sure th…

Rightworks Transaction Pro Application Suddenly Showing as Not Activated

ISSUE Rightworks Transaction Pro Importer, Transaction Pro Exporter, or Transaction Pro Deleter is suddenly showing as not being activated even though it was previously activated. RESOLUTION For some reason, the Transaction Pro application believes it is being launched on a new machine, which is why the prod…

Release Notes for Rightworks Transaction Pro Version 6

💡 Version 8 of Transaction Pro  was released in January 2020. VERSION NOTES Version 6 of  Rightworks Transaction Pro works with QuickBooks Desktop 2007 - 2020 versions and QuickBooks Enterprise 2.0 - 20.0 versions. Version 6 includes Importer and Exporter. Version 6.0.09 Released 01/22/2018 * Fixed issue w…

Release Notes for Rightworks Transaction Pro Version 7

💡 Version 8 of Transaction Pro  was released in January 2020. VERSION NOTES Version 7 of Rightworks Transaction Pro works with QuickBooks Desktop 2007 - 2023 versions and QuickBooks Enterprise 2.0 - 23.0 versions. Version 7 includes Importer and Exporter. Version 7.0.03 Released on 03/29/2018 * Fixed issue…

scroll to top icon