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Showing articles from Customers tag

Import Custom Fields on Transactions and List Items in QuickBooks Desktop

**QUESTION** How is data imported into Custom Fields when importing using Rightworks Transaction Pro Importer? **RESOLUTION** Data may be imported into Custom Fields in QuickBooks Desktop (QBDT) by selecting the Option in Importer. Below is how to activate this Option. * On the first screen of Importer, select t…

This Key is Already Associated with an Element in QuickBooks Desktop

**MESSAGE** "This key is already associated with an element of this collection (Error #457)" **RESOLUTION** Check the import file to see if there are extra spaces in the list name (Customer, Vendor, Employee, or Item) that is being added. The issue is most likely caused by the scenario below: Customer name in the…

Advanced Features Available for Receive Payment Imports into QuickBooks Desktop

This article will point out many options that are available within Rightworks Transaction Pro Importer to use when importing Receive Payments into QuickBooks Desktop (QBDT). The options that will be explained are: 1. Customer Account Number Cross Reference 2. Command Line to Apply a Payment to Multiple Invoices …

Valid Values for Tax Exemption Reason for Customer Import into QuickBooks Online

Value For Exemption Reason 1 Federal government 2 State government 3 Local government 4 Tribal government 5 Charitable organization 6 Religious organization 7 Educational organization 8 Hospital 9 Resale 10 Direct pay permit 11 Multiple points of use 12 Direct mail 13 Agricultural production…

Customer:Job: XYZ is Duplicated in the QuickBooks File

**MESSAGE** "Customer:Job: XYZ is duplicated in the QuickBooks file," where XYZ indicates the Customer name that is causing the error. **RESOLUTION** This message appears because a Customer name exists under the same name either as a Customer, Vendor, Other Name, Employee, or Item in the QuickBooks Desktop (QBDT) c…

Invalid Number: Error: Duplicate Name Exists Error

**MESSAGE** "Invalid Number: Error: Duplicate Name Exists Error" **RESOLUTION** The message appears because a name in the import file is attempting to be added to QuickBooks Online that already exists in another list. The same name cannot be used in multiple lists (Customer, Vendor, or Employee) in QuickBooks Onlin…

Invalid Reference to QuickBooks Item Sales Tax. Transaction Sales Tax is Currently Disabled by Preferences.

**MESSAGE** "Invalid Reference to QuickBooks Item Sales Tax. Transaction Sales Tax is currently disabled by preferences." **RESOLUTION** This message appears because Customer records have Sales Tax Items assigned to them, but the Sales Tax feature is not turned on in QuickBooks Desktop (QBDT). **Two Options to Res…

When you use Accounts Receivable, you must choose a $$customer$$ in the Name field

**MESSAGE** "When you use Accounts Receivable, you must choose a $$customer$$ in the Name field" **RESOLUTION** For any line in a Journal Entry import that is posted to an Account that is the account type Accounts Receivable or Accounts Payable, it is required that a Customer name or Vendor name be specified. In Tr…

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