MESSAGE Business Validation Error: There is no account associated with the item. Is it marked for purchase and has an account associated with it? RESOLUTION If the above message is received when importing using Rightworks Transaction Pro Importer for QuickBooks Online and the Item type is either Non-Invento…
MESSAGE "Invalid Number: Error: Duplicate Name Exists Error" RESOLUTION The message appears because a name in the import file is attempting to be added to QuickBooks Online that already exists in another list. The same name cannot be used in multiple lists (Customer, Vendor, or Employee) in QuickBooks Online…
MESSAGE "Business Validation Error: You must fill out at least two detail lines." RESOLUTION If importing Journal Entries, make sure that the Journal Entry has two or or more lines and that each line of the same Journal Entry has the same value mapped to the QuickBooks field RefNumber.
MESSAGE "Duplicate Document Number Error : You must specify a different number. This number has already been used." RESOLUTION The message appears because a transaction already exists in QuickBooks Online with this number. In order to allow QuickBooks Online to use duplicate numbers, the following changes…
MESSAGE "Invalid Reference to QuickBooks Item Sales Tax. Transaction Sales Tax is currently disabled by preferences." RESOLUTION This message appears because Customer records have Sales Tax Items assigned to them, but the Sales Tax feature is not turned on in QuickBooks Desktop (QBDT). Two Options to Reso…
MESSAGE "The sum of split amounts must be equal to 0" RESOLUTION This message appears because the sum of the Journal Entry does not net to zero. Below are some things to check to resolve this error message: * Make sure that each line of the Journal Entry has the same value mapped to the field RefNumber …
MESSAGE "Required parameter line is missing in the request" when importing Checks or Bills into QuickBooks Online. RESOLUTION If importing Checks or Bills into QuickBooks Online, the data needs to be mapped to one of this two scenarios: * Products and Services: LineItem and LineAmount: Data must be map…
MESSAGE "We're sorry. This feature is not included in your QuickBooks Online subscription." RESOLUTION This message means that you are trying to import either a field or transaction type that is not included in your current QuickBooks Online subscription. QuickBooks Online has four subscription levels: S…
MESSAGE "Transactions must have at least one line item - Make sure an account or item is specified on at least one transaction line" RESOLUTION For the transaction types listed below, QuickBooks gives the option of using either Expense Accounts or Items on the transaction. * Bills * Checks * Credit Car…
MESSAGE "Entity does not exist" RESOLUTION When importing a Journal Entry and specifying a name (Customer, Vendor, or Employee), the name must exist in the QuickBooks company file prior to importing.